Warranty Information


We at Terraces by Windsor would like to thank you for choosing us as your home builder. We proudly use quality construction on all of our homes we build and yours is no exception. If you need warranty service please see your options below:

Warranty Information:

One Year (Limited Warranty)
From the date of closing for a period of one year, your home will be free from defects in materials and workmanship. Items such as appliances and heating and cooling units are covered under manufacturer’s warranties. This warranty will not cover normal wear and tear.

Two Years (Mechanical)
From the date of closing for a period of two years, it will be free from defects in mechanical installations including electrical, plumbing, and heating and cooling system.

Ten Years (Structural)
Your third party warranty group will make sure your new home will be free from defects of certain major structural components. At Terraces by Windsor we stand behind every home we build with a solid warranty program through the third party warranty group. Every new Terraces by Windsor townhome is covered by one of the leading and most comprehensive home warranty programs in the marketplace today. With a third party warranty, your single largest investment is protected against unexpected repair or replacement expenses.

-Requests MUST be submitted through our website for documentation purposes.
-After your request has been submitted, a Construction Manager will contact you within two business days to schedule repairs.
-Warranty service hours are Monday – Friday, 8 am – 5 pm. (Keep this in mind when requesting service to provide access to your home.)

bubble-address@2xEmergency Contacts:

L&S Plumbing … 877-577-5862
Cathedral Plumbing … 972-446-2500
Frigidaire … 800-374-4432
KitchenAid … 800-422-1230
Electrolux … 877-435-3287
Whirlpool … 866-698-2538
K&S Heating and Air … 972-271-9319
Advent Air … 972-221-4373ROOF:
Big D Roofing … 972-495-8000
Corey Construction … 214-457-5432

C&B Electric … 972-790-0707
Lanehart Electric … 972-721-1004

Warranty Request Form

Your Name (required)
Community (required)
Address (required)
Your E-mail (required)
Phone (required)
Close Date
Warranty Requests (required)

NOTE: Once a service request has been submitted, all items must be completed before additional service, other than emergency service, can be requested.